As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Order Confirmation
As soon as you place your order, you will receive a confirmation email. This means we have received your order and pre-authorized your payment for the purchase.
Shipping Information
Delivery for Physical Products:
- Processing Time: All orders will be processed within 1-2 business days.
- Standard Shipping: Typically takes 3-5 business days for delivery.
- Express Shipping: 2-3 business days for delivery.
- Overnight Shipping: 1 business day for delivery.
Please note that delivery times are estimates and may vary based on product availability.
Return Policy
We want you to love your purchase! If you’re not satisfied, we offer a 30-day return policy. To qualify for a refund, items must be new and unopened.
- To return an item: Please email us at support@canvasease.com to obtain a return authorization.
- Refund Processing: Once we receive your return, please allow 2-4 weeks for your refund to be processed. Refunds will be issued to the original payment method.
If you receive a defective or incorrect item, we will cover return shipping and send you the correct item at no additional charge.
Contact Us
For any questions or concerns, please reach out to our customer support team at support@canvasease.com. We’re here to help!